1. Information We Collect

When you subscribe to our Pro service or contact us for support, we may collect:

• Your Discord username and user ID
• Payment transaction records processed by Stripe
• Communications sent to us through Discord support tickets

We do not collect your real name, home address, Roblox account credentials, or any financial information beyond what Stripe handles on our behalf.

2. How We Use Your Information

The information we collect is used solely for:

• Processing and verifying your subscription payment
• Granting and managing your Pro access
• Communicating with you regarding your subscription
• Maintaining records of our subscriber base

3. Data Storage

Subscriber information is stored locally by our staff in a private, password-protected spreadsheet and is not uploaded to any public server. Payment data is processed and stored by Stripe in accordance with their privacy policy. We do not store credit card or banking information directly.

4. Third Party Services

We use the following third party services which have their own privacy policies:

• Stripe — payment processing (stripe.com/privacy)
• Discord — communication and support (discord.com/privacy)
• Vercel — website hosting (vercel.com/legal/privacy-policy)
• GitHub — code storage (docs.github.com/site-policy/privacy-policies)
• Anthropic — AI features within our Pro tool (anthropic.com/privacy)

5. Cookies

Our website uses browser local storage to save your preferences and settings within our tools. We do not use tracking cookies or advertising cookies. We do not serve advertisements.

6. Data Sharing

We do not sell, trade, or transfer your personal information to any third parties. Your information is used solely for managing your subscription and is not shared with any external parties except as required to process your payment through Stripe.

7. Data Retention

We retain subscriber information for as long as your subscription is active and for a reasonable period afterward for record-keeping purposes. You may request deletion of your information at any time by contacting us at trencher226@gmail.com.

8. Your Rights (PIPEDA)

Under applicable Canadian privacy law including PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to collection and use of your information

To exercise any of these rights, contact us at trencher226@gmail.com.

9. Security

We take reasonable measures to protect your information including keeping subscriber data on private, password-protected devices and not uploading any personal data to public repositories. However no method of transmission or storage is completely secure.

10. Children's Privacy

Our service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately at trencher226@gmail.com.

11. Contact

For privacy-related inquiries: trencher226@gmail.com or discord.gg/mz9KKtzwcs